About CCW

CallCenterWorld Berlin (CCW) is Europe's leading international convention for customer service, communications and call centers.

About guuru

guuru provides a turnkey solution by allowing qualified product users to answer customer support inquiries via live chat, Facebook Messenger or other channels.

guuru allows companies to complement their existing customer service resources on-demand with external experts to overcome peak volume and off-hours availability gaps.

In addition, guuru transforms chat transcripts into actionable insights, giving companies a powerful tool to constantly feel the pulse of their customers and improve their product offering.

guuru @ CCW

Keynote: Crowdsourcing - the new slimming pill for customer service 

Demos presentations: link

Showcase booth: Hall 2 (E.25)


Hall 2 (E.25)
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Date & Time

February 18.-21. 2019

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